In this post I share some reflections on why values are so helpful in making decisions and understanding trade offs. Why I love working with values When we’re working, we are faced with constant options. Opportunities to make choices. We may see these, or we may not. Choices about how to show up with people. Choices…

In this post I’m exploring what the role of a digital, data or technology function could be in a charity which has a culture and structure based on local autonomy, devolved decision-making and a small core which seeks always to support and empower, rather than dictate or oversee. My thoughts…

As I slowly tore myself away from NCVO earlier this year, one of my final acts was to encourage the new leadership team to write user manuals for each other. …

Today I leave NCVO after 18 years. I was 24 when I joined. Since then I’ve gotten married and had two children. I’ve grown up in this organisation. So many thoughts have been running through my head, so (because a friend said it was a good idea!) …

Late last year at NCVO we were considering hiring a developer for the first time. If you’re interested in why we thought it might be a good idea, and why we thought it might be the right time, have a read of my previous post. We wanted to take some…

In my last post I reflected on how the field of digital had changed over the last 9 years, from when it was about websites and emails, through the emergence of ‘digital’ and to today, when there are many discussions about whether ‘digital’ is even what we should be interested…

As we start a new decade, lots of people are looking back. In this post I share how I saw conversations about ‘digital’ changing over the last decade, and where we are now. Looking back: the emergence of ‘digital’ Ten years ago I was on maternity leave with a newborn. When I returned from maternity leave…

At NCVO, we’re considering hiring a developer for the first time. That feels a bit scary. But it also feels exciting. We want to take some time to think carefully about whether this is the right thing to do, and learn about how to do it well. …

Since December I’ve been sharing our experience of developing a new digital strategy at NCVO, through mapping our digital ecology, learning about user needs and behaviours, developing a vision for a radical new technical architecture, and crafting a compelling business case. After NCVO’s trustee board approved our strategy the hard…